Customer Rights

At Pinpoint Joy, we believe that our customers deserve the best. That’s why we strive to provide a great experience and superior customer service.

We want our customers to be aware of their rights when they shop with us. We want to be sure that our customers understand their rights and can make informed decisions when they purchase our products.

You have the right to be treated with respect and courtesy.

You have the right to be informed of the features, benefits and risks of any product before you purchase it.

You have the right to receive prompt and accurate responses to your inquiries.

You have the right to receive a full refund or exchange for any product purchased from us that does not meet your expectations.

You have the right to a secure digital shopping experience. Your personal information and payment details will always remain confidential.

You have the right to know that we stand behind the products we sell, and will make every effort to ensure your satisfaction.

We are committed to providing our customers with the best experience possible and look forward to your continued business.